Explore FAW Trucks Services
We understand and focus on the needs of our customers, delivering outstanding products and service
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Market orientation
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Customer First
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Top Level Quality Control System
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Family-like Service
Fully research each market, understand the actual needs of different customers, and truly achieve personalized customization. Improve the sensitivity and adaptability to the market establish a rapid user-centered response mechanism. Adhere to the principle of leading technology, design and produce advanced products of more advanced technology, better performance and more reasonable price for users.
Provide technical service support online 24 hours a day, put users in the first place, and implement the concept of customer first to the whole process of Pre-sale, sale and after-sales. Stand in client's shoes, provide caring service, implement the all round, whole-process quality service to clients, to secure that entity soothing and peace of mind can be experienced and our sincerity can be felt.
Strictly control the quality of the products. Once each truck goes of line, it undergoes strict quality inspection to ensure that each truck is delivered to the customer in a perfect state and establish a good reputation and brand image.
Create competitive advantage with service win the market with more comprehensive service solutions provide professional after-sales service technical support, and supply original spare parts to ensure the continuous and stable operation of vehicles. For problem vehicles, solutions are available within 24 hours. Let every customer enjoy the FAMILY-LIKE service. For bulk buyers,implement personalized contract services, provide service technology and service management support.
